Privacy policy

Audreyholmesart.com (we, us or our) respects your right to privacy and understand that protecting your personal information is important. We comply with the New Zealand Privacy Act 2020 (Privacy Act) when handling personal information. This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including: Information about your browser, network and device; Web pages you visited prior to coming to this website; Web pages you view while on this website; and Your IP address. Squarespace needs these data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Information we collect

Personal information means information about an identifiable individual (a natural person). The types of personal information we collect about you may include:

your name;
your social media handles;
your contact details, including email address, mailing address, street address and/or telephone number;
your credit card or payment details if you make a purchase (through our third-party payment processor);
your preferences and/or opinions;
information you provide to us through customer surveys;
details of products we have provided to you and/or that you have enquired about, and our response to you;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
information about your access and use of audreyholmesart.com, including through the use of Internet cookies, your communications with our online Services, the type of browser and operating system you are using and the domain name of your Internet service provider; and
additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information.

How we collect personal information

We collect personal information in a variety of ways, including:

Directly: We collect personal information which you directly provide to us, including through the ‘contact us’ form on our website or when you request our assistance via email and when you make a purchase
Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our website, in emails, and in your online enquiries.

Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes:

to enable you to access and use audreyholmesart.com;
to provide our Services to you, including to dispatch and deliver our newsletter and products to you;
to contact and communicate with you about our Services;
for internal record keeping, administrative, invoicing and billing purposes;
for analytics, market research and business development, including to operate and improve our Services;
for advertising and marketing: we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Kit (https://kit.com/privacy), our email marketing provider, so they can send these emails on our behalf;
to comply with our legal obligations and resolve any disputes that we may have;
we may email you with messages about your order or account activity. For example, we may email you to tell you that you’ve made a purchase and your order has shipped. It’s not possible to unsubscribe from these messages.

Disclosure of personal information to third parties

We may disclose personal information to:

third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) data storage, webhosting and server providers, couriers, maintenance or problem-solving providers, marketing or advertising providers, and payment systems operators;
- this website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: information about your browser, network, or device; information about this site and the page you’re viewing on it; and your IP address.
- when you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive your personal information and process it in accordance with their privacy policies: Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy; and Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
our existing or potential agents or business partners;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
courts, tribunals, regulatory authorities and law enforcement officers, as required or authorised by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
any other third parties as required or authorised by law.
when you buy something on this website, we collect personal information from you to fulfill the order (e.g., name and contact information for billing and shipping and details relating to your purchase; We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
this site may auto-complete your shipping and billing address at checkout by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Overseas disclosure: For the purposes above, we may transfer your personal information to parties located outside New Zealand which may not have an equivalent level of data protection laws as those in New Zealand. Before disclosing any personal information to an overseas recipient, we will comply with Information Privacy Principle 12 and only disclose the information if you have authorised the disclosure after we expressly informed you that the overseas recipient may not be required to protect the personal information in a way that, overall, provides comparable safeguards to those in the Privacy Act, or we believe the overseas recipient is subject to the Privacy Act, or we believe that the overseas recipient is subject to privacy laws that, overall, provide comparable safeguards to those in the Privacy Act, or we believe that the overseas recipient is a participant in a prescribed binding scheme, or we believe that the overseas recipient is subject to privacy laws in a prescribed country or we otherwise believe that the overseas recipient is required to protect your personal information in a way that, overall, provides comparable safeguards to those in the Privacy Act.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Access and correction: Subject to certain grounds for refusal set out in the Privacy Act, you may request access to, and correction of, the personal information that we hold about you. Please contact us using the details below. We will deal with your request in accordance with the Privacy Act.

Retention: We will not keep your personal information for longer than is required for the purposes for which your personal information may lawfully be used.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint.

Storage and security

We are committed to ensuring that the personal information we collect is secure. We have put in place suitable physical, electronic and managerial procedures, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

Cookies

We may use cookies on our online Services from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do recognise you when you return to our online Services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.

Links to other websites

Our Services may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us

Email: audrey@audreyholmesart.com

Address: Treehouse Studio, 868 Mangamako Rd, RD 54, Kimbolton 4774 New Zealand

Last update: 14 February 2025